As a Community Content Administrator, you will be responsible for working with our online community to ensure it everyone enjoys a fun and safe environment where users can freely express themselves. Much of your time will be spent reviewing user-posted content on Truth Social verifying it adheres to established community guidelines. You will also work directly with users to help troubleshoot issues and provide customer service.
This role requires a strong moral character with an understanding specific to U.S. cultural norms and sensitivities. If you have a genuine passion for policy compliance, quality assurance, intellectual property, privacy, and online safety: this job is for you! This position will be full-time and based in Sarasota, Florida.
What you will do:
- Ensure user compliance with established community guidelines in order to maintain a fun and safe environment on Truth Social.
- Work through invasive and/or disruptive content.
- Review and respond to trust and safety-related inquiries from internal and external stakeholders.
- Audit other Community Content Administrator’s work for accuracy
- Perform other related duties and assignments
Qualifications:
- Passionate about social media communities, behaviors, and best practices
- Knowledgeable about current issues and eager to independently stay updated
- Experience with investigating and reviewing digital content
- Passionate and ambitious to grow with the platform
- Self-starter with strong critical thinking skills
- Technically savvy and able to quickly adapt to backend systems
Nice to have:
- Experience with social media user-generated spam and abuse moderation
- Experience developing SOPs, guidelines, and/or training materials.
- BA/BS Preferred
Other Information:
- In-office position required.
- The position may require scheduled work outside of normal business hours.
- Ideally able to work for any US employer without sponsorship.
- No Visa program currently.
Why TMTG?
We are a social media company dedicated to delivering users an engrossing and censorship-free experience. We believe users should be able to freely express themselves and engage with a rich diversity of viewpoints on a progressive, accessible platform. If you are interested in joining a company that is fast-paced, rapidly growing, and committed to free speech, please get in touch.
Equal Employment Opportunity
Our Company is an equal opportunity employer that prohibits discrimination and harassment on the basis of any protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Our Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.